MediPlanner

Your Time, Your Schedule, Simplified

Overview

MediPlanner is a mobile app designed to simplify the way patients schedule, manage, and attend medical appointments. The project addresses common frustrations with traditional healthcare booking systems by providing a seamless experience for finding doctors, booking appointments, receiving reminders, and accessing telemedicine services.

Role: UX Designer
Team: 2 UX Designers
Duration: 10 Weeks | 2025
Tools: Pen & Paper, Adobe Photoshop, Figma

The Problem

Patients face frustration when booking healthcare appointments due to limited availability, insurance complications, long wait times, and unintuitive apps. Combined with busy schedules and ineffective reminders, these challenges often result in missed appointments and delayed care.

The Solution

MediPlanner simplifies appointment scheduling with an intuitive booking experience, personalized reminders, and flexible scheduling tools that help users stay organized and never miss important healthcare appointments.

Competitive Analysis

User Stories

  • Gain insight into reasons people would choose one application over another to solve a problem or answer a question.

  • Explore new ideas, concepts, or areas of inquiry on how people generally interact with apps, their comments, and observations.

  • Develop practical solutions, strategies, or recommendations on how to fix the issue of users sometimes stopping using specific apps and how to avoid that from happening in the future.

  • Compare and contrast different groups, conditions, or variables to identify similarities, differences, or relationships when it comes to choosing the right platform to answer user’s question or solve a problem.

User Research Goals

User Personas

User Flow

Next steps

The process could take 3-4 months and will include the following steps:

  • High-fidelity prototype testing, heuristic evaluations, and expert reviews.

  • Automated testing, real-world usage scenarios, and stress testing.
    Testing with accessibility tools, involving users with disabilities, and adhering to accessibility standards.

  • Beta testing with a broader audience, collecting feedback on overall satisfaction and specific features.

  • Monitoring analytics, collecting user feedback through surveys and reviews, and conducting regular usability tests.

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